Frequently Asked Questions (FAQ)

Booking is primarily done via our online form on the contact page or by email at [email protected]. Please specify the desired service, the preferred date, and the expected duration of the session in your request. We will check our availability and get back to you within 24 hours to confirm the appointment.

Yes, to formally reserve a date, we require a deposit of 30% of the estimated total amount. This deposit is fully credited toward the final invoice. Your appointment is considered firmly booked only after the deposit has been received.

We understand that artistic processes or personal circumstances may require changes. Free cancellation or rescheduling of your appointment is possible up to 7 days before the planned recording date. For cancellations made within this period, we retain the deposit as a cancellation fee.

Our facilities are generally open to everyone. However, persons under 16 years of age may not use the studio without the accompaniment of a parent or legal guardian to ensure safety within the studio and the protection of technical equipment.

The booked time begins at the agreed-upon time. Unfortunately, delays cannot be added to the end of the session, as other bookings often follow immediately. We therefore ask for punctuality so that the full time can be utilized for your production.

Our studio is designed to record up to 6 musicians simultaneously. We have a spacious live room, a separate vocal booth, and a control room, which allows us flexible microphone placement for various instrument groups.

For pure recording, we provide the entire infrastructure. If you bring your own instruments or specific hardware, please ensure they are in working order. We recommend coordinating with our studio manager, Martin Eder, in advance if there are special requirements for power supply or placement.

Yes, in addition to pure recording, we offer comprehensive production support. Verena Winkler is available as a producer to help structure your ideas and optimize the musical implementation. Details can be found in our services overview.

We rely on professional acoustic optimization. Our rooms are equipped with specifically designed acoustic bass traps and diffusers to prevent standing waves and ensure a neutral, precise sound, which forms the basis for high-quality mixing.

Drinks are allowed in the recording rooms provided they are securely sealed. For reasons of equipment safety and hygiene, eating is permitted only in the break area. We ask that technical equipment not come into contact with food.

We deliver all final master files as high-quality WAV files (uncompressed) as well as in MP3 format for quick distribution. The exact sample rate and bit depth are coordinated with you in advance, typically using industry standards such as 44.1 kHz / 24-bit or higher.

Yes, we provide the multitracks and stems of your session. This allows you to further process the recordings at other locations in the future or create alternative mixes. Delivery is handled digitally via a secure transfer service.

We know how valuable your recordings are. Therefore, we archive all session data for a period of 24 months after the completion of the production. Please ensure that you also create your own backup of your data, as we delete data after this period for privacy reasons.

The handover is digital. We use encrypted cloud links to ensure the integrity of the files. Further technical details can be found in our guide on File Formats and Delivery.

Should you encounter technical problems when importing the delivered files, please notify us within 14 days of delivery. We will immediately check our archive and provide the files again.

For our mixing and mastering services, up to 3 revision rounds are included in the standard price. We want you to be completely satisfied with the result. Please group your change requests into a single list per round to ensure an efficient workflow.

Should further fundamental changes be desired beyond the three included rounds, these will be charged at a separate hourly rate. However, we will always discuss this with you in advance before any additional costs are incurred.

Yes, this is possible and often very productive. You can book a session for mixing to define the sonic direction together with Elisabeth Huber. Alternatively, we offer a purely digital workflow where communication takes place via feedback lists and reference tracks.

The usage and ownership rights to the final master files transfer completely to the customer as soon as the agreed total amount has been paid in full (100%). Details on this are regulated in our Terms and Conditions under the copyright section.

Yes, we handle the mastering of externally mixed projects. In this case, please send us the mix with sufficient headroom (approx. -6 dB peak) so that we can extract the maximum dynamics and quality during the mastering process.

All prices stated on our website include the statutory VAT of 20%. For business customers (B2B), we show the net amount separately on the invoice.

For registered companies and agencies, we offer a payment term of 14 days from the invoice date. However, the 30% deposit for date reservation still applies to B2B customers.

The protection of your privacy is important to us. We process your data exclusively for the purpose of handling the booking and communicating about your project. Data is not passed on to third parties unless necessary for operation (e.g., hosting). Full details can be found in our Privacy Policy.

The responsibility for the rights to the recorded compositions, lyrics, and performances lies entirely with the customer. By booking, you assure that you possess the necessary licenses or hold the rights to the works.

We accept bank transfers as well as common card payments on-site at the studio. The deposit is usually made via transfer to confirm the reservation of the date.